Terms & Conditions

HiCurlies Terms & Conditions

1. Introduction

Welcome to HiCurlies! These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.

Company Information:

  • Trade Name: HiCurlies

  • Company Registration Number (KvK): 92065775

  • Business Structure: Vennootschap Onder Firma (VOF)

  • Main Office Address: Beitelstraat 4, 1135KX Edam, Netherlands

  • Establishment Number: 000057711550


2. Orders & Payments

  • All orders are subject to availability and confirmation of payment.

  • Prices on our website include VAT but exclude shipping costs unless stated otherwise.

  • We accept various payment methods, including credit cards, PayPal, and other secure online payment systems.

  • HiCurlies reserves the right to refuse or cancel any order at our discretion.


3. Shipping & Delivery

  • Orders placed before 16:00 CET on business days are processed the same day.

  • Estimated delivery times:

    • Netherlands: 1 business day

    • Belgium: 1-3 business days

    • International (including Denmark, Sweden, Germany, and more): 3-5 business days

  • HiCurlies is not responsible for delays caused by courier services or unforeseen circumstances.


4. Returns & Refunds

  • Customers may return products within 14 days of receipt.

  • Returned products must be unused, undamaged, and in original packaging.

  • The return shipping cost is the responsibility of the customer.

  • Refunds are processed within 14 days upon receiving the returned product in acceptable condition.

  • To initiate a return, contact customerservice@hicurlies.com.


5. Privacy & Data Protection

  • HiCurlies respects your privacy and complies with GDPR regulations.

  • We collect and process personal data to fulfill orders, improve user experience, and send marketing communications (if opted in).

  • Personal data is never sold or shared with third parties without consent.

  • Full details are available in our Privacy Policy.


6. Product Use & Liability

  • HiCurlies products are designed for external use only.

  • Always read and follow product instructions.

  • HiCurlies is not responsible for allergic reactions or misuse of products.

  • If you experience adverse reactions, discontinue use immediately and seek medical advice.


7. Intellectual Property

  • All content on the HiCurlies website, including text, graphics, logos, and images, is the property of HiCurlies and protected by intellectual property laws.

  • Unauthorized use, reproduction, or distribution of any content is prohibited.


8. Limitation of Liability

  • HiCurlies is not liable for indirect, incidental, or consequential damages arising from product use or website access.

  • We do not guarantee uninterrupted or error-free website performance.


9. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by the laws of the Netherlands.

  • Any disputes shall be resolved through negotiations. If no resolution is reached, disputes may be settled in Dutch courts.


10. Changes to Terms & Conditions

  • HiCurlies reserves the right to modify these Terms & Conditions at any time.

  • Updates will be posted on our website, and continued use of our services implies acceptance of the revised terms.


11. Contact Information

For any inquiries regarding these Terms & Conditions, please contact: 📧 customerservice@hicurlies.com
📍 Registered Address: Beitelstraat 4, 1135KX Edam, Netherlands

Thank you for shopping with HiCurlies!